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宾客服务员(前台/总机/行政酒廊)

Hotel Brand: InterContinental Hotels
Location: Mainland China, Yunnan, Kunming

Hotel: KMGYR - InterContinental Kunming

Job number: HOTEL38885


About Us

· Greets all guests at all times in a friendly andhelpful manner and attempts to learn and use guest’s name at everyopportunity 随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。· Registers and rooms all arrivals according toestablished procedures按照既定工作程序为所有来客登记并安排房间。· Maintains intimate knowledge of departmentalstandards and procedures熟知部门标准工作程序。· Performs check in, check out and room changeprocedures and ensures all data are entered completely into the hotel systemsin accordance with reservation履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。


Your day to day

· Communication skills are utilized a significantamount of time when interacting with others; demonstrated ability to interactwith customers, employees and third parties that reflects highly on the hotel,the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。· Able to read and write English能够读写英语· Proficient in the use of Microsoft Office and FrontOffice System熟练使用微软办公软件和前台系统



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