Welcome/bid farewell to arriving/departing guests in a warm, friendly and courteous manner, using guest’s name if known.
Assist guest with directions in the lobby area.
Ensure that our guests have luggage assistance.
Interact with waiting guests and enquire about their stay and ask for feedback
Ensure that the lighting and music is on in the lobby area.
To monitor any abnormal and suspicious in the public area and report to LP officer if necessary.