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Outlet Host 餐厅接待

Hotel Brand: Hotel Indigo
Location: Mainland China, Yunnan, Dali

Hotel: DLUDE - Hotel Indigo Dali Erhai

Job number: HOTEL45571


About Us

 

  • Clean and maintain equipment and premises
  • 清洁并保持设备和物资的清洁
  • Maintain hygienic standards and procedures
  • 遵守卫生规范和程序
  • Assist with the preparation of functions and service
  • 协助职责和服务的准备工作
  • Welcoming guests to the Restaurant, by using the Restaurant name
  • 迎客人光临餐厅,使用餐厅的名称。
  • Inquiring if they have a reservation and noting it in the reservation book if they do
  • 询问客人是否有预订,如有预定在预订册上做记录。
  • Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
  • 为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。
  • Being attentive to guest requests
  • 周到的满足客人要求。
  • Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
  • 陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。
  • Take telephone bookings and document in the Reservation book according to restaurant standards
  • 接听电话订位并按餐厅的规范在预订冊上记录。
  • Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once.
  • 在规定的电话铃响数范围内接听电话。高效专业的处理多通同时来电。
  • Close checks to correct guest’s room account.
  • 将帐单挂到正确的房帐上。
  • Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
  • 周到的为客人服务,并尽可能解决客人的投诉,向上级报告所有事件。
  • Assist with cellar operations
  • 協助酒窖的工作
  • Assist with the preparation of an outlet for service including:
  • 协助餐厅的服务准备工作:
  • Cleaning of equipment
  • 分类和存储设备
  • Cleaning and maintaining glassware for service
  • 清洁并保持玻璃器皿的清洁以备使用
  • Cleaning and maintain flatware for service
  • 清洁并保持餐具的清洁以备使用
  • Cleaning and maintain china for service
  • 清洁并保持瓷器的清洁以备使用
  • o Preparing buffet service
  • 准备自助餐台
  • o Preparing service equipment and materials
  • 准备服务设备和材料
  • o Assisting with table preparation
  • 协助餐台的准备工作
  • Maintain detailed knowledge of menu, including daily specials
  • 对菜单有具体的了解,包括每日特价。
  • Ensure tables are cleared quietly and efficiently
  • 确保迅速且高效的清理餐桌。
  • Carry food and beverage trays in a safe manner to minimize breakages
  • 安全的举餐盘使破损将到最低。
  • Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures
  • 按照酒店的规章制度专业的处理询问,结账和付款。
  • Attends and participates in daily briefings and other meetings as scheduled
  • 参加和参与每日的例会和其它计划好的会议。
  • Attends and participates in training sessions as scheduled
  • 参加和参与计划好的培训课程。
  • Other reasonable Ad hoc tasks assigned by supervisor
  • 其他由主管分配的合理任务




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