Hotel Brand: Crowne Plaza
Location: United States, California, Los Angeles
Job number: USA15433
About UsAbout us At Intercontinental Hotels Group, we own, operate, and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over. At the Crowne Plaza Hotel-LAX we want our guests to feel trusted and free to do what they want in their own space which means we need you to: Be down-to-earth by being straightforward and natural Be considerate by being respectful, perceptive, and accommodating Be friendly by being kind, approachable and light-hearted Be reliable by being professional, a team player and resourceful. The Night Auditor will balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. He/She will transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. You will act as hotel system liaison during night hours and perform all Guest Service Representative functions as required; you may assist in booking room reservations; answering hotel phone calls and notifying guests of message. You may also assist with other duties as assigned. What we need from you. Requirements include a High School Diploma, customer service experience, and some college is preferred. You will be required to work nights, weekends, and/or holidays. What we offer in return. We'll give you a competitive financial and benefits package which includes healthcare, dental, vision, disability, and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.