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General Manager

The General Manager directs with skill and passion, bringing teams together. Could you be the architect of a hotel’s success?

Join business sense with leadership

We need General Managers for every IHG® hotel: boutique chains, budget inns and high-end luxury brands. No matter the location or the size of the business, all General Managers have the same goal: to introduce guests to an extraordinary world.

Join us and you’ll find that this is a complex and multi-faceted role. You’ll need to keep many plates spinning, from restaurants and housekeeping to front of house operations. 

Much depends on your ability to get the best out of teams. Only with skilled and motivated people can you create a hotel that leaves guests wanting more.

Think you could be the architect of a haven of hospitality? You’ll need to be personable, commercially sharp and a natural leader. If you’ve got managerial experience and the drive to succeed, help us connect every guest with the stay of their dreams.

Role areas

As a General Manager, you’ll put your heart into your hotel. You think about every aspect, from how to build a brilliant team to boosting sales and revenues. Brand standards, marketing, guest satisfaction: they’ll all receive your attention. The result? An extraordinary world of comfort that guests remember forever.

Smart, inspirational leadership is a huge part of your role. You’ll bring together a diverse team, expertly developing them. With your people skills and enthusiasm, you’ll pass on your passion for excellence, encouraging every colleague to achieve their personal best.

Meanwhile, you’ll be keeping track of figures and looking for ways to increase revenue. That means analysing financials, forecasting budgets and leading capital plans. You’ll also look at the hotel’s carbon footprint and take steps to reduce it. You’ll care deeply about your hotel – but also the environment. Your interest will extend to the local community and you’ll build links within your area. Always the hub of the hotel, you’ll be hands-on and trusted.

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What we offer

We join your talent with opportunities

We believe whole-heartedly that our people deserve the best. So, we offer great rewards and every chance to learn and broaden your experience. You’ll grow through training that suits your learning style and enjoy a range of benefits. It’s all designed to help you thrive – your wellbeing is our priority.

Application process

Joining our extraordinary world

We’ve made applying for a role at IHG as simple as we can, from a straightforward process to handy hints and tips for a great application. It’s all there to help you take the first step towards a future at IHG. All set to join our extraordinary world?

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