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Join “how can I help?” with “no problem at all.”

We want booking a room with IHG to be a breeze. Our Reservations team make sure that’s the case with their world-class customer service. They take customers through the booking process so it’s straightforward and easy to understand, bringing their own unique personalities to every interaction. 

It means customers get a warm and personal experience on each and every call. Join us and you’ll be free to let your natural qualities shine through too. You’ll also get the chance to learn, progress and build a future here, moving up into team leader or managerial roles.

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IHG stories

Celebrating Difference – Jens Explores IHG’s Unique Company Culture

Across 100 countries, IHG provides true hospitality to all our guests.

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IHG Celebrate Service Week: A roundup of our favourite stories

Celebrate Service Week was created to say a great big ‘thank you’ to all our IHG colleagues who go above and beyond to deliver True Hospitality for everyone and for providing great service day in and day out.

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Alessandra Revenue Manager looking ahead

Building a Pathway to Success

Progression and development at IHG is an integral part of your career.

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Find and apply for your perfect role by browsing our opportunities here.

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