Business Analytics Manager AMER | Job details | Hotel Jobs & Hospitality Careers
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Business Analytics Manager AMER

Location: Mexico, Jalisco, Guadalajara

Address: 1 - Corp Guadalajara, Torre NIBA - Piso # 7, 44610

Job number: 171035

Your day to day

  • Partner with stakeholders to understand business needs, frame analytical questions, define success measures, and determine the data and analytical approach required.

  • Source, combine, clean, and validate data from multiple sources to create reliable analytical datasets.

  • Perform end-to-end analyses using appropriate quantitative methods to uncover trends, drivers, risks, opportunities, and actionable insights.

  • Develop a strong understanding of Global Groups & Events business priorities, data, and performance measures, and serve as strategic analytics partner.

  • Translate complex analytical results into clear recommendations and communicate them effectively to non-technical stakeholders and executives.

  • Partner with data engineering teams to translate business requirements, establish data-quality monitoring, and improve the availability and reliability of analytical data.

  • Own complex ad hoc analyses and serve as a subject-matter expert on Groups & Events Analytics.

  • Other job duties as assigned based on the focus of the role.

What we need from you

  • Bachelor’s degree in business, economics, statistics, mathematics, data analytics, or another relevant field, or an equivalent combination of education and work-related experience.

  • 5+ years of progressive experience performing business analysis, data analysis, or analytics in a complex organizational environment.

  • Demonstrated ability to lead analytical work end to end, including clarifying stakeholder needs, defining analytical approaches, sourcing and preparing data, performing analysis, and developing actionable recommendations.

  • Proficiency in SQL and data manipulation techniques, including combining, transforming, validating, and analyzing data from multiple sources.

  • Advanced proficiency in Excel and experience with data visualization tools, including Tableau or similar platforms.

  • Strong analytical thinking, quantitative problem-solving skills, attention to detail, and the ability to select appropriate methods for ambiguous business questions.

  • Ability to translate complex analytical results into clear business implications and communicate them effectively to non-technical stakeholders and executives.

  • Effective written, verbal, presentation, and data-storytelling skills, including experience developing business presentations in PowerPoint.

  • Strong business acumen, critical thinking, intellectual curiosity, and the ability to collaborate with business stakeholders, product and technology teams, project managers, data engineers, and analytics partners.

  • Ability to manage multiple analytical priorities independently while maintaining accuracy, responsiveness, and a strong focus on business impact.

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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