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Senior Project Manager – Access Management (IAM)

Location: Philippines, Makati City

Address: 2 - CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200

Job number: 164763

Key Responsibilities:

1. Program Delivery – Ping Migration (Core)

  • Lead phased migration of 500+ applications from PingFederate to PingOne / DaVinci flows. 

  • Manage application migration waves (pilot → scale → complex apps such as OIDC/SAML → legacy/radius)   

  • Drive convergence activities (user migration, policy alignment, data cleanup 

  • Identify and manage internal project dependencies and external across infrastructure, AD, network, and vendor teams

 

2. MFA Transformation to Franchisees – Entrust Grid Card

  • Own execution of Entrust MFA Grid Card rollout across franchise hotel community.

  • Drive: 

    • User enrollment strategy and adoption

    • Implementation of Ping authentication flows

    • Phased rollout across applications and hotel systems 

  • Coordinate: 

    • Service Desk readiness (training, KBs, support model) 

    • Change Management readiness (user communications and onboarding experience)

  • Manage technical dependencies (Davinci flows, sync, APIs) impacting rollout timing

 

3. MFA / SSO Integration Pipeline

  • Lead intake and delivery of new MFA and SSO integrations (OIDC, SAML)

  • Manage high-volume pipeline: 

    • Intake → prioritization → design → build → deploy → stabilize

  • Coordinate certificate renewals, policy updates, and onboarding standards

  • Track and report integration throughput and backlog status 

 

4. Production Stability & Run

  • Accountable for post-launch stabilization and ongoing environment health

  • Oversee: 

    • Incident management (authentication failures, outages, API issues)

    • Root cause analysis and remediation tracking

    • Capacity and performance concerns across Ping / Entrust platforms

  • Drive “run excellence” model: 

    • Clear escalation paths

    • Issue tracking and trending

    • Continuous improvement backlog

 

5. Vendor & Stakeholder Management

  • Serve as primary coordination point across: 

    • Ping Identity

    • Entrust

    • System integrators (Accenture, HCL, etc.)

  • Run structured cadences: 

    • Vendor calls (issue tracking, enhancements) 

    • Internal delivery standups and executive status reviews

  • Manage contract dependencies, resource constraints, and delivery risk

 

6. Program Governance & Reporting

  • Provide clear executive-level reporting: 

    • Migration progress (apps, %, milestones)

    • Risks, blockers, resourcing gaps

    • Production stability metrics

  • Maintain: 

    • Integrated project plan 

    • RAID log (Risks, Actions, Issues, Decisions)

  • Ensure alignment to security roadmap (PCI, Zero Trust, MFA) 

 

Required Experience:

  • 8–12+ years in IT Project/Program Management, with 5+ years in IAM / Security

  • Proven experience delivering: 

    • Large-scale SSO / IAM transformations (300+ applications preferred)

    • Ping Identity suite (PingFederate, PingOne, PingID, DaVinci)

    • MFA implementations (Entrust or similar)

  • Strong understanding of: 

    • SAML, OIDC, OAuth

    • Identity lifecycle and directory integrations (AD, LDAP)

    • Authentication flows and policy design

 

Work Arrangement:

  • Graveyard Shift following AMER region time zone.

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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