Team Lead Accounts Receivables
Location: India, Gurgaon
Hotel: 11th Floor, Building No. 10, Tower C, DLF Cyber City, DLF Phase II, Gurgaon 122002, India, 122002, Gurgaon, India
Job number: 164551
| Responsible for review of team operations, specialized transactions, and service quality. | |
| Ensure accurate processing of revenue reporting as per agreed timelines. | |
| Should be able to drive metric driven billing process to create positive impact on the credit control process | |
| Manage the team and ensure all the work is done with in stipulated time and service level agreements are always green. | |
| Customer statements are updated and available with proper integrity, timeliness, and accuracy. | |
| Demonstrate expertise in assessing and responding to contractual, financial/accounting transactions, informational and customer service needs | |
| Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored, and communicated according to standards. Oversee resolution of discrepancies and advanced systems issues. | |
| Close integration with other Process as performed jobs may affect service delivery to them, offer value-added service, offer improved service. | |
| Ultimately accountable for all aspect of service delivery in his/her regional process – quality, efficiency, effectiveness, internal controls, risk and an excellent customer experience | |
| Defining KPO of team members | |
| Mid Term & Yearly appraisal of team members |
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
