楼层 主管
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Jiangsu, Nantong
Hotel: 江苏省南通市崇川区跃龙南路508号, 南通市, Nantong, Jiangsu, China
Job number: A561264919
Hiring Salary: 4000 - 5000
1、负责楼层日常运营管理，监督服务流程执行，确保工作环境安全、整洁及符合公司标准。
2、处理客户咨询、投诉及突发事件，及时协调资源解决问题，维护客户满意度与品牌形象。
3、协助制定并执行楼层工作计划，优化服务流程，推动业绩目标达成。
1、高中及以上学历，具备服务行业或物业管理相关领域基础知识。
2、1年以上酒店、商场或办公场所基层管理经验，熟悉现场运营流程。
3、具备良好的沟通协调能力与团队领导力，能有效处理多任务场景。
4、熟练使用基础办公软件，如Word、Excel，具备基本的数据记录与分析能力。
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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Hiring Salary: 4000 - 5000
