Pastelería Commis
Hotel Brand: InterContinental
Location: Malaysia, Teluk Bahang Penang
Hotel: IC - Penang Resort (PENPA), 1, Jalan Teluk Bahang, 11050
Job number: 168568
Your day to day
Key Responsibilities
- Assist in preparing, baking, and finishing pastries, desserts, breads, and other bakery items under supervision.
- Follow standardized recipes, portioning, and presentation guidelines.
- Support pre-opening activities including pastry kitchen setup, cleaning, and trial runs.
- Maintain cleanliness, hygiene, and organization of workstations and equipment.
- Comply with IHG standards, HACCP, LQA, and local health regulations.
- Assist in stock rotation, ingredient storage, and inventory management.
- Work as part of the pastry team to support smooth daily operations.
- Report any equipment issues or safety concerns to the supervising Pastry Chef.
Qualifications
- Basic pastry or culinary training preferred.
- Previous experience in a pastry or bakery environment is an advantage but not essential.
- Willingness to learn and develop technical pastry skills.
Skills & Competencies
- Basic knowledge of pastry and baking techniques
- Good hygiene and safety awareness
- Teamwork and positive attitude
- Ability to follow instructions and work under supervision
- Ability to work in a fast-paced environment
- Maintain your department's consistency through the continuous improvement of the quality of raw and processed ingredients, as well as all relevant costs and expenses.
- To collaborate directly with all support departments—Engineering, Stewarding, and Hygiene—regarding the maintenance of the hotel's Fire Life Safety Program, equipment upkeep, and Hygiene Program to meet the highest IHG standards.
- Actively contribute to the IHG Hotels Food Library and hold regular masterclasses within the team to continuously enhance quality.
- Daily, weekly, and monthly planning with your team while delegating skill-based tasks to the appropriate team members.
- To run a cost-effective operation, maximizing product quality and profitability while upholding IHG standards and food philosophy.
- Establish unique seasonal identities for the food and ensure that these offerings fulfill our IHG Guests' needs.
- Ensures customer satisfaction in accordance with the InterContinental Distinction Service Behaviors, the Strategic Brand Pillars, and the relevant service standards of the IHG Brand.
- He must ensure that all food offerings at the resort are the most attractive and flavorful possible so that we consistently provide the highest quality food to our guests.
- I personally meet with potential event guests for menu planning and discussions. I interact with IHG guests daily in outlets and create meaningful relationships.
- Personally, I monitor and follow through on VIP guests' and special dietary requirements.
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