Business Development Manager | Intercontinental Melbourne the Rialto

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. 

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Intercontinental Melbourne the Rialto is located on legendary Collins Street in the heart of Melbourne’s Central Business District. This heritage and stylish property is one of the city’s leading world-class hotels.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. To bring this experience to life, we are looking for an innovative and passionate Business Development Manager (BDM) with a primary focus on the Corporate and Government transient market and associated Group and Event segments. This role is vital in laying the groundwork in developing effective sales strategies, building relationships with clients and stakeholders, and ensuring that the hotel is positioned competitively in the Melbourne market.

Your day-to-day

• Drive proactive sales and business development activities across Corporate, Government and associated C&E and group segments.
• Identify, qualify and convert new business opportunities through structured prospecting, networking and client engagement.
• Prepare and present tailored proposals, RFP responses and commercial agreements within agreed timeframes.
• Market research to identify target markets, competitor analysis and understanding the local business environment. 
• Supporting in the creation and development of sales and marketing strategies tailored to the target market segments including developing pricing strategies, promotional campaigns, and sales tactics to attract customers.
• Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage sales.  
• Establishing and maintaining relationships with potential clients, corporate partners, event planners, and local businesses through networking and attending industry events to promote the hotel and generate leads.
• Identifying and negotiating partnerships with relevant organizations, such as airlines, tour operators, and travel agencies, to drive bookings and increase brand visibility.
• Organising events such familiarisation tours and networking events to generate buzz and create awareness about the hotel among key stakeholders.
• Building and maintaining a database of potential clients, leads and contacts for targeted marketing campaigns and sales efforts.
• Hitting all personal and team sales goals to help us maximise profitability.
• Producing and reviewing monthly reports to monitor performance. 

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in business/hospitality/sales or related field  
• Two or more years of experience in a hospitality or hotel sales and marketing setting 
• To keep abreast of market conditions and competitive landscape
• A demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
• High attention to detail with excellent communication skills – both written and oral.
• A proactive approach to developing & maintaining strong relationships
• Full working rights in Australia without restrictions.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.