Extra List, Houseperson - InterContinental Mark Hopkins
Hotel Brand: InterContinental
Location: United States, California, San Francisco
Hotel: IC - Mark Hopkins San Francisco (SFOHA), 999 California Street, 94108
Job number: 166206
Hiring Salary: USD 33.96 - 33.96 Hourly
About Us
Perched atop historic Nob Hill, InterContinental Mark Hopkins, San Francisco, has welcomed generations of travelers, dignitaries, and locals with timeless elegance, personalized service, and unforgettable experiences. As a landmark destination, we are committed to preserving our rich heritage while continually elevating the luxury hospitality experience for today's discerning traveler. Joining our team means becoming part of a legacy built on service excellence, teamwork, and genuine hospitality.
About the Role
As a Houseperson, you play an essential behind-the-scenes role in maintaining the cleanliness, organization, and presentation of our guest rooms and public areas. Working closely with the housekeeping team, you help ensure our hotel consistently delivers the exceptional standards of luxury, comfort, and service our guests expect.
This position is represented by UNITE HERE Local 2.
A Little About Your Day-to-Day
Every day is different, but you’ll mostly:
Support Room Attendants by delivering linens, towels, guest supplies, and amenities throughout the hotel.
Maintain housekeeping closets, storage areas, and service corridors in a clean, organized, and well-stocked condition.
Respond promptly to guest and operational requests, including delivering amenities, cribs, rollaway beds, and other guest items.
Collect and transport soiled linens, trash, and recycling from guest room floors and designated areas.
Assist with deep cleaning projects and special housekeeping assignments as needed.
Ensure public areas, back-of-house spaces, and employee areas remain clean, presentable, and welcoming.
Report maintenance concerns, safety hazards, lost and found items, and guest service opportunities to the appropriate department.
Follow all hotel safety, sanitation, and security procedures.
Work collaboratively with colleagues across departments to support seamless hotel operations and exceptional guest experiences.
What We Need From You
Strong commitment to providing excellent guest service.
Ability to work independently and as part of a team in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to communicate effectively with guests and colleagues.
Flexibility to work various shifts, including weekends and holidays.
Ability to frequently lift, carry, push, and pull up to 50 pounds and remain active throughout the shift.
What We Prefer
Previous housekeeping, hospitality, janitorial, or hotel experience preferred.
Experience working in a luxury hotel or resort environment is a plus.
Physical Requirements
Frequent standing, walking, bending, reaching, pushing, pulling, and lifting throughout the shift.
Ability to safely operate housekeeping equipment and carts.
Ability to work in a physically demanding environment while maintaining high service standards.
Vous ne répondez pas tout à fait à toutes les exigences, mais croyez quand même que vous seriez le candidat idéal pour le poste ? Nous ne le saurons jamais à moins que vous n'ayez appuyé sur le bouton « Appliquer ». Commencez votre voyage avec nous dès aujourd'hui.
Informations importantes:
- La fourchette salariale indiquée est la plus basse à la plus élevée que nous croyons, de bonne foi, que nous paierions pour ce poste au moment de cette publication. Nous pourrions finalement payer plus ou moins que la fourchette affichée, et la fourchette pourrait être modifiée à l’avenir. Le niveau de rémunération d'un employé au sein de la grille salariale sera déterminé en fonction de plusieurs facteurs, notamment la formation pertinente, les qualifications, les certifications, l'expérience, les compétences, l'ancienneté, les destinations géographiques, le rendement, les horaires de travail, les exigences de voyage, les indicateurs de vente ou de revenus, et les besoins de l'entreprise ou de l'organisation.
- Aucun montant de rémunération n'est considéré comme un salaire ou une compensation tant qu'il n'est pas gagné, acquis et déterminable. Le montant et la disponibilité de toute prime, commission ou autre forme de compensation attribuable à un employé particulier demeurent à la seule discrétion de la Société, sauf et jusqu’à ce qu’il soit payé, et peuvent être modifiés à la discrétion exclusive de la Société, conformément à la loi.
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Hiring Salary: USD 33.96 - 33.96 Hourly
