(PT) Center Court Host
Hotel Brand: InterContinental
Location: United States, Illinois, Chicago
Hotel: IC - Chicago Magnificent Mile (ORDHA), 505 North Michigan Ave, 60611
Job number: 166446
Hiring Salary: USD 25.87 - 28.03 Hourly
JOB DUTIES AND RESPONSIBILITIES:
Greets guests upon arrival, according to IHG standards.
Answers telephone communications, takes reservations.
Attends to special guests’ requests.
Promotes image of restaurant by displaying impeccable manners, diplomacy and tact towards restaurant/hotel guests.
Communicates to his/her superior any difficulties, guest comment and other relevant information
Communicates politely and display courtesy to guests.
Follows the procedure on Cash handling and Bill presentation to guests.
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled.
Attends and participates in training sessions as scheduled.
Check to ensure that the Opentable System is running properly during and before service.
Ensure that all menus are checked and clean and inform manager if more menus are needed.
Greet every single guest with a warm welcome, in the appropriate area of entrance.
Help guests with the chair
Present an open menu to each guest and a clean wine list to every table.
During breakfast service, presents our breakfast menu and the 2 options buffet/a la carte and promote our buffet and mention the server’s name.
Wish the guest a pleasant meal
Offer a parting comment as the guest exit the restaurant.
Performs duties noted on the daily tasks & cleaning schedule
Assists in the table cleaning and set up when available.
Perform other duties, tasks and special projects as assigned.
At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
Assists in maintaining the restaurant in all areas.
Implements the hotel and department regulations, policies and procedures including but not limited to:
a. House Rules and Regulation
b. Health and Safety
c. Grooming
d. Quality
e. Service
f. Hygiene and Cleanliness
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
The salary range for this role is $25.87 to $28.03 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Who we are
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Informations importantes:
- La fourchette salariale indiquée est la plus basse à la plus élevée que nous croyons, de bonne foi, que nous paierions pour ce poste au moment de cette publication. Nous pourrions finalement payer plus ou moins que la fourchette affichée, et la fourchette pourrait être modifiée à l’avenir. Le niveau de rémunération d'un employé au sein de la grille salariale sera déterminé en fonction de plusieurs facteurs, notamment la formation pertinente, les qualifications, les certifications, l'expérience, les compétences, l'ancienneté, les destinations géographiques, le rendement, les horaires de travail, les exigences de voyage, les indicateurs de vente ou de revenus, et les besoins de l'entreprise ou de l'organisation.
- Aucun montant de rémunération n'est considéré comme un salaire ou une compensation tant qu'il n'est pas gagné, acquis et déterminable. Le montant et la disponibilité de toute prime, commission ou autre forme de compensation attribuable à un employé particulier demeurent à la seule discrétion de la Société, sauf et jusqu’à ce qu’il soit payé, et peuvent être modifiés à la discrétion exclusive de la Société, conformément à la loi.
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Hiring Salary: USD 25.87 - 28.03 Hourly
