Bellperson- InterContinental Mark Hopkins
Merek Hotel: InterContinental
Lokasi: Amerika Serikat, California, San Francisco
Hotel IC - Mark Hopkins San Francisco (SFOHA), 999 California St, 94108
Job number: 164338
Perched atop historic Nob Hill, InterContinental Mark Hopkins San Francisco has been a celebrated landmark since 1926. Renowned for its timeless elegance, rich traditions, and breathtaking views, the hotel has welcomed generations of travelers, dignitaries, and locals alike. Deeply woven into the fabric of San Francisco, the Mark Hopkins reflects the city’s spirit of innovation, resilience, and hospitality while preserving the heritage that has made it one of the most iconic destinations on the West Coast.
Joining our team means becoming part of a nearly century-long legacy of creating memorable experiences in one of the world’s most celebrated cities.
About the Role
As a Bellperson, you will be one of the first and last points of contact for our guests, creating memorable arrivals and departures through warm, personalized service. You will assist guests with luggage, transportation needs, and hotel information while delivering the exceptional hospitality standards expected in a luxury hotel environment.
This position is represented by UNITE HERE Local 2.
A little taste of your day to day:
Greet guests warmly upon arrival and departure.
Assist guests with luggage to and from guest rooms, vehicles, and storage areas.
Escort guests to their rooms and provide information regarding hotel services, amenities, and local attractions.
Arrange transportation services, including taxis, rideshares, and other guest transportation requests.
Respond promptly and professionally to guest inquiries and requests.
Maintain cleanliness and organization of the bell desk, lobby, and luggage storage areas.
Safely store and retrieve guest luggage and personal belongings.
Work collaboratively with Front Office, Concierge, Valet, and other hotel departments to ensure a seamless guest experience.
Adhere to all hotel safety, security, and service standards.
What we need from you:
Previous customer service or hospitality experience preferred.
Excellent communication and interpersonal skills.
Ability to provide professional, courteous, and personalized service to a diverse guest population.
Ability to lift, carry, push, and pull luggage and other items weighing up to 50 pounds.
Ability to stand and walk for extended periods of time.
Flexible schedule, including weekends, holidays, and evenings.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including dry cleaning, impressive room discounts and some of the best training in the business.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Tidak cukup memenuhi semua persyaratan, tetapi masih yakin Anda akan cocok untuk pekerjaan ini? Kami tidak akan pernah tahu kecuali Anda menekan tombol 'Terapkan'. Mulailah perjalanan Anda bersama kami hari ini.
Informasi penting:
- Kisaran gaji yang tercantum adalah skala gaji terendah hingga tertinggi yang kami, dengan itikad baik, yakini akan kami bayarkan untuk peran ini pada saat postingan ini dibuat. Pada akhirnya kami mungkin membayar lebih atau kurang dari kisaran yang tercantum, dan kisaran tersebut dapat diubah di masa mendatang. Posisi gaji karyawan dalam rentang gaji akan didasarkan pada beberapa faktor, termasuk pendidikan yang relevan, kualifikasi, sertifikasi, pengalaman, keterampilan, senioritas, lokasi geografis, kinerja, shift, persyaratan perjalanan, metrik berbasis penjualan atau pendapatan, dan kebutuhan bisnis atau organisasi.
- Tak ada jumlah gaji yang dianggap sebagai upah atau kompensasi sampai gaji tersebut diperoleh, menjadi hak milik, dan dapat ditentukan. Jumlah dan ketersediaan bonus, komisi, atau bentuk kompensasi lainnya yang dapat dialokasikan kepada karyawan tertentu tetap menjadi kebijakan Perusahaan kecuali dan sampai dibayarkan dan dapat dimodifikasi atas kebijakan Perusahaan, sesuai dengan hukum.
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- Jika Anda penduduk atau melamar lowongan pekerjaan di Negara Bagian Washington, silakan klik di sini untuk membaca tentang manfaat yang berlaku.
