Agente di front office

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Welcoming guests warmly and creating a positive first impression upon arrival

• Managing guest check-ins and check-outs efficiently and professionally

• Providing information about hotel facilities, services, and local attractions

• Handling guest requests, inquiries, and concerns to ensure a smooth stay

• Coordinating with other departments to meet guest needs and maintain service standards

• Creating memorable experiences by anticipating guest needs and going the extra mile

   

What we need from you

• Excellent communication skills and a friendly, welcoming personality

• A passion for hospitality and creating memorable guest experiences

• Strong customer service skills with the ability to handle guest requests and concerns professional

• Basic computer skills and the ability to handle guest information and payments accurately

• Good English communication skills, both written and spoken

• A flexible attitude toward shifts – you may be required to work nights, weekends, and/or holidays