Public Area Attendant - InterContinental Hayman Great Barrier Reef

The Opportunity

At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike. 

As a Public Area Attendant, you’ll help create a welcoming and memorable experience for our guests by keeping all public and back-of-house areas of the resort clean, well-presented, and maintained to a high standard in line with IHG luxury standards.

You’ll take pride in making sure every area is consistently guest-ready, while delivering friendly service, responding to guest requests, and supporting the wider Housekeeping team to ensure the resort runs smoothly day to day.

Your day-to-day responsibilities will include, but are not limited to:

• Keeping all public areas clean, tidy, and well presented, including lobby, corridors, lifts, restrooms, outdoor spaces, guest facilities, and back-of-house areas. 
• Ensuring all spaces are always guest-ready with strong attention to detail and presentation. 
• Responding to guest requests in a friendly, professional, and timely manner. 
• Completing daily cleaning duties such as vacuuming, mopping, polishing, dusting, waste removal, and replenishing supplies in line with resort standards. 
• Reporting maintenance issues, safety hazards, or cleanliness concerns to ensure they are resolved quickly. 
• Assisting with deep cleaning projects, event set-ups, and seasonal cleaning as required. 
• Working closely with the Housekeeping team and other departments to help deliver a seamless guest experience. 
• Supporting the wider Housekeeping team during busy periods to help daily operations run smoothly.

Base rate $27.48 + penalties + loading

See Yourself in Our Team

To be successful in this part-time role, you’ll have:

• Previous housekeeping or cleaning experience in a hotel or similar environment is preferred.
• A positive attitude with a strong eye for detail and pride in your work. 
• Good communication skills and a friendly, guest-focused approach. 
• The ability to work both independently and as part of a team. 
• Reliability, flexibility, and a willingness to assist across different areas when needed. 
• The ability to work in a fast-paced environment and manage time effectively. 
• Physical capability to perform the duties of the role, including standing for long periods, repetitive movements, lifting, bending, and pushing housekeeping trolleys. 

Live the Island Life 

• Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community. 

• We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated staff facilities - pool, beach, gym, bar, diner, laundry, and more. 

• Enjoy swimming, snorkelling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.

• Your commute ends in paradise, with beautiful beaches and breathtaking ocean views just moments away. 

• Grow your career with opportunities for career growth, training, and professional development. 

• Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide. 

At IHG Hotels & Resorts, we believe great hospitality starts with great people. We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

If you require any adjustments during the recruitment process, please let us know, we're here to support you.

Ready to Work in Paradise

• Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

• Shortlisting will take place throughout the duration of this ad.

• We also invite you to learn more by following our social channels:

  • Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Applications close on 18th August 2026. We will be reviewing and contacting candidates throughout the advertising period. The application may close earlier if the position is filled.