Area Technology Manager – UK&I (Franchised)
Yer: Birleşik Krallık, Windsor
Address: 1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
Job number: 164048
Whether you’re starting out or stepping up, you’ll find support, purpose and the chance to grow through every challenge at IHG Hotels & Resorts.
We’re seeking an Area Technology Manager – UK&I (Franchised) to join our team in Windsor or Branston, UK. This is a field-based role and travel is business-dependent.
This role acts as the primary technology business partner to franchised hotels across the UK & Ireland, working closely with owners, General Managers and internal stakeholders to drive hotel performance and guest satisfaction through technology.
It is a highly stakeholder-led role, focused on influencing adoption of IHG technology solutions, ensuring compliance with brand standards, and acting as the key intermediary between hotels and IHG’s technology organisation.
Key responsibilities
- Partnering with divisional leadership, hotel General Managers, and owners
- Acting as the primary liaison between hotels and IHG technology teams
- Driving adoption of IHG technology standards and solutions
- Supporting new hotel openings and conversions from a technology perspective
- Ensuring systems, security, and technology compliance across hotels
- Identifying opportunities to improve operational performance through technology
- Influencing and supporting hotel stakeholders in technology decision-making
- Leading and engaging the Hotel IT Manager community (indirectly)
- Supporting rollout and engagement of new technology initiatives
- Building strong relationships across owners, franchisees, and internal teams
This role has a direct impact on hotel performance, guest satisfaction, and successful deployment of technology across approximately 350+ franchised hotels in the UK & Ireland.
What we’re looking for
- 5+ years’ experience in technology management or IT-related roles
- Strong stakeholder management and influencing skills
- Ability to translate technical concepts into non-technical language
- Experience working in multi-site environments (hospitality, travel, retail or similar)
- Strong communication and relationship-building capability
- Broad understanding of IT infrastructure and systems (e.g. networks, security, Microsoft technologies)
- Knowledge of hotel systems (e.g. PMS, POS, Wi-Fi, in-room technology)
- Experience within hospitality and/or franchise business models (highly desirable)
- Proactive, engaging personality with ability to influence without authority
- Flexibility to travel extensively and work in a dynamic environment
What we offer
We provide a wide range of benefits designed to help you live your best work life. Including:
- Travel benefits that include discounted room rates and food & beverage
- Recharge Days
- Volunteering Days
Hakkımızda
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