F&B Server - Six Senses Quexigal Palace (New Hotel Opening)

As F&B Server, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
 

Duties and Responsibilities 

As F&B Server, I will assume full responsibility for the efficient operation in the following: 

• Ensure all guests are welcomed warmly and courteously, using their names whenever possible, and provide attentive, personalized service.
• Escort guests to their tables or bar seating, present menus professionally, and handle telephone calls efficiently.
• Take food and beverage orders accurately, advising guests on menu items, cocktails, wines, pairings, ingredients, and allergens.
• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, presentation standards, and Six Senses guidelines when required.
• Ensure prompt and efficient service, coordinating effectively between restaurant and bar teams.
• Maintain thorough knowledge of all F&B menus, outlet opening hours, daily specials, activities, and operational procedures.
• Ensure all mise en place is properly prepared before service and follow opening and closing checklists.
• Recommend and promote food, beverages, resort facilities, and experiences, identifying appropriate upselling opportunities.
• Monitor stock levels of beverages and service items, communicate replenishment needs, and ensure responsible use of resources.
• Maintain clean, organized, and well-maintained service areas, equipment, menus, wine lists, and beverage lists, ensuring compliance with hygiene and safety standards.
• Handle guest billing accurately, minimizing discrepancies and ensuring correct payment procedures.
• Uphold Six Senses service standards and strictly adhere to LQA requirements, using guest feedback to continuously improve service quality.
• Maintain high standards of personal appearance, grooming, and hygiene, and comply with all relevant safety, security, and emergency procedures.
• Respect guest privacy and confidentiality, ensuring the proper protection of personal data.
• Attend briefings, meetings, and training sessions to remain informed about operational updates, special events, policies, and guest preferences.
• Support colleagues across restaurant and bar operations, promoting teamwork and seamless service delivery.
• Perform any additional duties assigned by the Assistant Restaurant Manager, Restaurant Manager, or Head Bartender in support of overall operations.

Qualifications

To execute the position of F&B Server, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

• Fluent in English; I understand that additional languages are preferred.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• Fluent in English and Spanish; I understand that additional languages are preferred. 

  Valid authorization to work in Spain is required. Applicants must hold the appropriate visa and/or work permit where applicable.  European visa or valid work permit required.

  The above is intended to provide an overview of the role and responsibilities for a F&B Server at Six Senses Quexigal Palace. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Quexigal Palace is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Who we are

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.