Bar Manager- MIXX Bar & Lounge /ANA InterContinental Tokyo

[Bar Manager | MIXX Bar & Lounge]

ANA InterContinental Hotel Tokyo is currently recruiting a Bar Manager for ‘MIXX Bar & Lounge’, located on the 36th floor.

Offering panoramic views of Tokyo’s nightscape, MIXX Bar & Lounge is the hotel’s flagship bar and lounge, attracting numerous guests from both Japan and abroad. We deliver special moments and experiences through our cocktails and high-quality service, served in a sophisticated setting.

In this role, you will be responsible for leading all aspects of bar operations, including not only overseeing bar operations but also team management, sales management, event planning and improving service quality.

We are seeking someone who can take this luxury hotel bar to the next level within an international environment, whilst striving to balance guest satisfaction with business results.

[Main Responsibilities]

■ Management of Bar Operations

・Overseeing the overall operation of the bar and lounge

・Enhancing guest service and service quality

・Attending to VIP and regular guests

・Ensuring compliance with IHG brand standards and hygiene standards

■ Team Management

・Recruitment, development and appraisal of staff

・Managing shift planning and staff allocation

・Coaching team members

■ Business Management

・Sales and revenue management

・Cost control and budget management

・Planning of product ranges and drink promotions

・Planning and implementation of events and seasonal campaigns

・Market and competitor analysis

[Attractive Features of this Position]

・The opportunity to be involved in the management of a bar and lounge at one of Tokyo’s leading luxury hotels

・Plentiful opportunities to interact with VIP guests from Japan and abroad, as well as guests from diverse backgrounds

・Opportunity to develop a business perspective, extending beyond bar operations to include sales management and event planning

・Opportunity to help nurture the next generation of bartenders through team management

・Opportunity to build a career within the IHG Group’s global network

[Essential Skills]

‐ At least 5 years’ experience as a bartender

‐ At least 3 years’ experience in a leadership role

‐ Ability to provide customer service and communicate in English (business level) and Japanese communication skills

[Working Hours]

Shift-based system (e.g. 16:00–24:30 / 17:00–25:30)

Bar opening hours: 17:00–25:00 (last orders: food at 23:00 / drinks at 24:30)

*Late-night and early-morning allowances available / Rest room and shower facilities provided

<118 days off per year>

*Including 5 consecutive days off

■ 9–11 days off per month

■ Paid annual leave

■ Special leave for weddings and bereavements

■ Maternity and parental leave

■ 6 days’ sick leave