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Purchasing Supervisor

At IHG Hotels & Resorts, we believe great hotels are built by great people. We are committed to delivering exceptional guest experiences through operational excellence and teamwork. We are seeking a detail-oriented and proactive Purchasing Supervisor to oversee the hotel's procurement activities and ensure the timely, cost-effective, and compliant acquisition of goods and services that support our operations.

Your Day to Day

As the Purchasing Supervisor, you will be responsible for managing the hotel's purchasing function, maintaining strong supplier relationships, and ensuring that procurement activities align with IHG standards and hotel policies. You will work closely with all departments to ensure operational needs are met while achieving quality, value, and efficiency.

Your key responsibilities will include:

Procurement Operations

•    Supervise daily purchasing activities for all hotel departments, including F&B, Housekeeping, Front Office, Spa, Marketing and Administration. 

•    Review purchase requisitions and prepare purchase orders in accordance with company policies. 

•    Ensure timely procurement and delivery of goods and services. 

•    Monitor open purchase orders and follow up with suppliers to ensure on-time delivery. 

•    Coordinate urgent purchases to support uninterrupted hotel operations.

Supplier Management

•    Develop and maintain strong relationships with approved suppliers. 

•    Source new vendors and evaluate supplier performance based on quality, pricing, reliability, and service. 

•    Negotiate prices, payment terms, and contracts to achieve the best value. 

•    Conduct regular market surveys to identify cost-saving opportunities.

Inventory & Cost Control

•    Monitor inventory levels to avoid shortages and overstocking. 

•    Work closely with Storekeepers and Receiving teams to maintain accurate stock records. 

•    Support inventory counts and month-end closing activities. 

•    Analyze purchasing trends and recommend cost-saving initiatives while maintaining quality standards.

Financial & Administrative Responsibilities

•    Ensure accurate documentation of purchase orders, quotations, invoices, and supplier contracts. 

•    Coordinate with the Finance Department for invoice processing and payment reconciliation. 

•    Prepare purchasing reports and supplier performance reports. 

•    Maintain proper filing systems and procurement records for audit purposes.

Compliance

•    Ensure compliance with IHG procurement policies, internal controls, and local regulations. 

•    Obtain competitive quotations and required approvals before purchases. 

•    Support internal and external audits. 

•    Promote ethical purchasing practices and responsible sourcing.

Teamwork & Leadership

•    Supervise and guide Purchasing Officers and procurement support staff. 

•    Coordinate with department heads to understand purchasing requirements. 

•    Assist the Purchasing Manager in improving procurement processes. 

•    Promote teamwork and the IHG Winning Ways culture.

Qualifications & Requirements

•    Bachelor’s degree in business administration, Supply Chain Management, Hospitality Management, Finance, or a related field. 

•    Minimum 2–3 years of purchasing experience, preferably in an international hotel or luxury hospitality environment. 

•    Previous supervisory experience is preferred. 

•    Good knowledge of hotel purchasing procedures and inventory management. 

•    Proficiency in Microsoft Office and procurement/ERP systems/JanaSky system. 

•    Strong English communication skills; additional languages are an advantage.

Skills & Competencies

•    Procurement and negotiation skills

•    Vendor relationship management

•    Cost control and budgeting

•    Inventory management

•    Analytical and problem-solving abilities

•    Attention to detail

•    Time management and organization

•    Leadership and team supervision

•    Effective communication and interpersonal skills

•    Knowledge of hospitality, procurement standards and internal controls.

Key Performance Indicators (KPIs)

•    Purchase order accuracy and turnaround time 

•    Procurement cost savings 

•    Supplier performance and on-time delivery 

•    Inventory accuracy and stock availability 

•    Compliance with IHG procurement policies and audit requirements 

•    Department satisfaction with procurement services 

•    Reduction in purchasing cycle time and emergency purchases

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.