客房服务员

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ prestigious Luxury & Lifestyle portfolio, offers a rare opportunity to build your hospitality career at one of the most sought-after beachfront destinations in Los Angeles. As the Americas flagship property marking Regent’s return to the region, this extraordinary resort features 167 expansive guest rooms and suites—each beginning at an impressive 720 square feet and designed with residential elegance, spa-inspired bathrooms, and signature Regent touches that redefine modern luxury along the Pacific coast.

Situated along the iconic Santa Monica shoreline, the resort blends timeless sophistication with contemporary experiences, including award-winning dining concepts, a 10,000-square-foot Guerlain Wellness Spa, and curated lifestyle amenities. If you are seeking a housekeeping support or house attendant job in Santa Monica and enjoy working behind the scenes to deliver exceptional guest experiences, this is your opportunity to join a world-class luxury hotel team and grow your career with IHG.

Job Summary:

As a House Attendant (Housekeeping Support), you play a critical role in supporting the Housekeeping team and Room Attendants by ensuring all carts, closets, and service areas are fully stocked, organized, and maintained to Regent’s luxury standards. Your work ensures operational excellence behind the scenes—helping create seamless, efficient service and enabling Room Attendants to deliver an exceptional guest experience. This role is ideal for someone detail-oriented, proactive, and passionate about hospitality.

A little bit about your day:

Reporting to the Director of Housekeeping, your day-to-day may include:

• Uphold Regent’s service philosophy and maintain luxury presentation standards

• Attend daily shift briefings and retrieve assignments and tools

• Stock housekeeping carts with linens, terry, amenities, and supplies

• Ensure linen closets and service areas are clean, organized, and fully replenished throughout the shift

• Support Room Attendants by delivering supplies, retrieving soiled linen, and responding to service needs

• Clean and maintain public areas, back-of-house spaces, and service elevator landings

• Monitor and restock bulk amenities and housekeeping chemicals

• Ensure proper labeling and safe use of chemicals in accordance with MSDS guidelines

• Maintain and use required PPE (Personal Protective Equipment)

• Deliver guest requests promptly (target: within 10 minutes) with professional presentation

• Assist with turndown preparations, including ice service and room readiness

• Inspect corridors and assigned areas for cleanliness and presentation (fixtures, carpets, windows, balconies)

• Support inventory control by rotating stock and monitoring expiration dates

• Ensure guest rooms are stocked with glassware, coffee service items, and amenities as needed

• Report maintenance issues or safety concerns using the designated system

• Maintain cleanliness and organization of all equipment and storage areas

• Communicate effectively with housekeeping, front office, and other departments

• Follow all safety, sanitation, and security standards

• Assist with additional duties as assigned

What We need from you:

• Minimum 1 year of housekeeping or house attendant experience, preferably within a luxury hotel, resort, or lifestyle brand

• Strong understanding of housekeeping operations and support functions in a high-end hospitality environment

• Exceptional attention to detail and ability to maintain organization across multiple work areas

• Ability to work efficiently in a fast-paced, team-oriented environment supporting room operations

• Strong communication skills and a professional, service-focused mindset

• Demonstrated initiative, reliability, and a proactive approach to problem-solving

• Physical ability to lift up to 50 pounds, push or pull up to 100 pounds, and perform repetitive movements including standing, bending, and stooping

• Flexible schedule, including evenings, weekends, and holidays

What you can expect from us: 

The hourly pay range for this role is $24.52 to $30.65. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. 

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.