LIFEGUARD

Job Responsibilities:

• To interact with the public responsibly and welcome all users of the facilities.
• To comply with the Pool Safe Operating Procedures at all times.
• To maintain a vigilant watch of the swimming pool areas in accordance with the operating procedures and take necessary action to ensure the safety of all pool users and staff.
• To check the safety of equipment in areas of responsibility and report any damage or malfunction of equipment, plant or building fabric immediately after discovery.
• To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
• To ensure that a consistently high level of cleanliness and hygiene is maintained throughout the facilities at all times.
• To ensure that lost property is handled and recorded in line with procedures.
• To patrol all areas of the facility and ensure that all areas are being used in the correct manner, making suitable adjustments as necessary.
• Assist with the supervision and control of children’s activities including parties, play schemes and courses.
• Perform routine checks of customers’ receipts to ensure proof of payment for entry to the swimming pool.
• To comply with the Pool’s Health and Safety procedures at all times.
• To ensure that all Pool equipment is stored safely and securely when not in use.
• To report any maintenance issues using the appropriate procedures.
• To attend relevant training courses as required by IHG.
• Follow all safety policies.

Administrative Duties:

1. Adherence to Standard Operating Procedures Manual.
2. To maintain accurate records as required by provincial regulations.

Health and Safety:

1. Adherence to all Facility Operations departmental Emergency Procedures/Safety Manual.
2. Ensure all departments adhere to all safety practices.

Guest Service:

1. To ensure the facility is in peak condition at all times (operations and cleanliness).

Qualifications & Requirements:

1. Valid Lifeguard Certification issued or recognized by the Saudi Arabian Swimming Federation is mandatory.
2. Valid First Aid and CPR certification is preferred.
3. Previous experience as a Lifeguard in a hotel, resort, sports club, or recreational facility is preferred.
4. Good communication and guest service skills.
5. Ability to work flexible shifts, including weekends and public holidays.

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.