前厅接待员
Hotel Brand: Crowne Plaza
Location: China, Jiangxi, Nanchang
Hotel: 江西省南昌市新建区招贤镇红湾大道66号, 南昌市, Nanchang, Jiangxi, China
Job number: A561304829
Hiring Salary: 2600 - 3000
1. 负责前台接待、电话接听、访客登记与引导，提供专业、友好的第一印象服务；
2. 办理入住、退房、换房等客房相关手续，准确录入系统并核对信息；
3. 协助处理客户咨询、投诉及日常需求，及时协调相关部门响应与跟进；
4. 管理前台物资、单据及交接班记录，确保账实相符、操作规范；
5. 配合完成日常报表制作、房态更新及基础数据统计工作。
1. 大专及以上学历，旅游管理、酒店管理等相关专业优先；
2. 具备1年及以上酒店前台接待或客户服务类岗位工作经验；
3. 普通话标准流利，具备基础英语听说能力，能应对日常涉外沟通场景；
4. 熟练使用Office办公软件及主流酒店管理系统（如Opera、Fidelio等），具备较强的信息录入与系统操作能力；
5. 形象端正，具备良好的服务意识、沟通表达能力及应变能力，能在快节奏环境中保持细致与耐心。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
虽然不完全符合所有要求，但仍然认为自己非常适合这份工作？ 除非您点击 "申请 "按钮，否则我们永远不会知道。 今天就与我们一起开始您的旅程。
Hiring Salary: 2600 - 3000
