宾客服务接待员
热情欢迎宾客,开启令人难忘的宾客体验。
当面或在电话中识别并问候IHG Rewards Club优悦会会员和再次光临的宾客。
接受和管理宾客预订、推荐增值销售机会,并向宾客告知提升住宿体验的方式。
处理现金和信用卡交易。
迅速为宾客办理入住和退房手续——核对身份证件、递交房卡。
沟通技巧:宾客可能会向您提出顾虑或赞赏,您需要能够轻松应对。
您解决问题的能力将把问题转化为机遇,给每一位宾客留下美好的回忆。
本地语言流利;如掌握其他语言更佳,但并非必要条件。
Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。