Data Platform Manager
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Address: 上海市, Shanghai, Shanghai, China
Job number: A561298761
Own the construction and operation of Greater China's "Sovereign Data Foundation". While adhering to global data governance boundaries, you will build a compliant, modern Data Lakehouse, an Enterprise Knowledge Base, and a robust Data Semantic Layer. Your goal is to ensure all enterprise data is transformed into high-quality, AI-Ready Data.
To fuel generative AI innovation and agentic workflows for China and the world.
Your day to day
• Govern the Sovereign Data Foundation
Establish a China-resident, compliant cloud data layer using Alibaba Cloud DataWorks, MaxCompute, and Hologres. Deploy and govern the Enterprise Knowledge Base powered by Vector Databases (e.g., Milvus/DashVector), unifying unstructured data (hotel SOPs, policies, contracts) and structured data to support Retrieval-Augmented Generation (RAG).
• Data Semantic Layer & Knowledge Base
Architect and own the Data Semantic Layer (e.g., using dbt Semantic Layer or similar tools). Bridge the gap between raw database schemas and AI comprehension by defining unified, business-friendly metrics (e.g., RevPAR, ADR, Loyalty Point Balances) so that AI Agents and LLMs can query business data accurately via natural language without hallucination.
• Bi-directional Global Sync Architecture & AI-Ready Data Engineering
Oversee the bi-directional global data sync, ensuring the China-resident data layer remains physically separate from, but schema-synced to, the global infrastructure with clear governance boundaries. Ingest consented signals from super-app ecosystems and ensure they are rigorously cleansed, contextualized, and engineered into structured, AI-Ready Data (such as 360-degree AI-ready guest profiles). Consented Partner Signal Integration, Ingest and engineer consented partner signals from super-app data agreements into highly structured, AI-ready guest profiles to fuel signal-rich personalization by design.
• Enterprise Data Compliance & Regulatory Execution
Lead technical execution for complex regulatory processes, including Data Export Security Assessments (CBDT) and PIPL compliance. Translate legal requirements into automated access controls and dynamic masking policies within the semantic and data layers.
What we need from you
• Education & Modern Tech Stack Experience
Bachelor’s or above in Data Engineering, or related field. 5+ years in data management. Advanced proficiency in the Alibaba Cloud big data stack and modern Data Mesh/Data Catalog concepts. Familiar with data classification, protection techniques, and Vector DBs for GenAI context retrieval.
• Hospitality Know-How
Deeply understand hotel data assets (guest preferences, lifetime value, RevPAR, F&B consumption) and how to transform them into actionable commercial insights, how to semantically model them for AI consumption. Familiarity with integrating global legacy systems (CRS, PMS) with agile local digital ecosystems. Proven ability to architect systems that natively support strict data sovereignty and localization laws.
• Regulatory Expertise
Deep authoritative understanding of China’s Data Security Law, PIPL, and cross-border data transfer mechanisms (CAC regulations). CIPP/E, CISSP, or equivalent certifications preferred.
• Language & Certifications
Fluent in English and Mandarin (both written and verbal). Professional certifications such as Cloud Architecture, CIPP/E, CISSP, or equivalent certifications preferred. Authoritative understanding of China’s Data Security Law and cross-border data transfer mechanisms.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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