HR Manager, Responsible Labor and Compliance
Hotel Brand: IHG Corporate
Location: China, Hubei, Wuhan
Address: 武汉市, Wuhan, Hubei, China
Job number: A561313305
Your day to day
RLR Compliance Execution
1. Lead the annual RLR self-assessment execution across all hotels, including progress tracking, Q&A support, and completion confirmation
2. Integrate RLR standards into HR Review goals, content, tools, and reporting, ensuring they become part of the standard review checklist
3. Manage RLR Corrective Action Plan (CAP) follow-up for ~30 hotels, including TouchPoint communication, remediation tracking, and closure confirmation
4. Conduct programme performance reviews (completion, quality, adoption) to capture best practices and challenges from hotel operations
RLR Issue Intake & Investigation
1. Investigate and remediate Human Rights & labour law/ employment compliance cases identified through Hotline, including both complex and non-complex cases
2. Manage end-to-end hotline case workflow: intake, investigation planning, evidence collection, interviews, report writing, and closure
3. Drive end-to-end corrective action management via TouchPoint and track action progress to ensure rectification and improvement on hotel RLR conditions.
4. Prepare quarterly and annual Hotline reports with RLR compliance trend analysis to inform leadership
Preventive Training and enablement
1. Design and deliver training programmes covering RLR awareness raising, self-assessment execution, corrective action guidance, and investigation skills for hotel HR and Area Champions
2. Conduct periodic RLR best practice sharing sessions to reinforce learning and drive continuous improvement across hotels
3. Continuously update training content based on case learnings, RLR audit findings, and emerging risks to ensure relevance and effectiveness
What we need from you
Bachelor’s Degree and above
Minimum 5 years’ experience in a Hotel HR Leadership / Operations Managerial role.
Experience in managing compliance in line with Labor Laws, Human Rights Guidelines or Ethical Recruitment practices
Strong interpersonal skills with ability to communicate at all levels
Ability to influence, collaborate and interact with multiple teams
Ability to prioritise, multitask and meet deadlines, with a strong project-driven approach
Strong analytical and organisational skills
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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