Housekeeping Supervisor - InterContinental Jeddah
Hotel Brand: InterContinental
Location: Saudi Arabia, Jeddah
Hotel: IC - Jeddah (JEDHA), Al Hamra Corniche, 21531
Job number: 162363
Key Requirements:
- Experience at least 3yrs in same flied.
- Flexibility is required, often covering early mornings, evenings, weekends, and holidays.
Core Duties and Responsibilities:
- Inspection and Quality Control: Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are met.- Staff Management and Scheduling: Create staff work schedules, assign daily tasks, and manage attendance (absenteeism and turnover).
- Training and Development: Train new housekeeping staff, provide refresher training, and motivate employees to maintain high performance.
- Inventory and Supplies: Maintain inventory of cleaning supplies, linens, and guest amenities; order replacements when necessary.
- Safety and Compliance: Ensure adherence to safety, including safe handling of chemicals and proper use of personal protective equipment (PPE).
- Coordination with Departments: Work closely with the front desk for room status updates and maintenance for repairs.
- Guest Services: Handle guest requests, complaints, and lost-and-found items with high-quality service recovery.
- Administrative Duties: Prepare reports & Inventory.
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