(PT) Host Michael Jordan Steakhouse
Hotel Brand: InterContinental
Location: United States, Illinois, Chicago
Hotel: IC - Chicago Magnificent Mile (ORDHA), 505 N Michigan Ave, 60611
Job number: 163336
RELATIONSHIPS:
Reports directly to the Michael Jordan Steak House General Manager.
- Interacts and co-operates with Managers, Servers, Cooks, Bartenders, Storeroom, Stewards and Housekeeping, and MJSH Sales Manager as required.
- Interacts with guests as appropriate.
- Interacts with other departments as required.
DUTIES AND RESPONSIBILITIES:
Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
Maintain constant flow of communication with and to the team.
Greets guests upon arrival and direct and walks them to the Steakhouse, Bar, ENO, or Patio as required.
Answers telephone and make reservations.
Attends to special guests'' requests.
Communicates to his/her manager any difficulties, guest comment and other relevant information
Communicates politely and display courtesy to guests.
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled.
Attends and participates in training sessions as scheduled.
Check to ensure that the OpenTable System is running properly during and before service.
Ensure that all menus are checked and clean and inform manager if more menus are needed.
Help guests with the chair and lift operations
Present an open menu to each guest and a clean wine list to every table.
Wish the guest a pleasant meal.
Offer a parting comment as the guest exit the Restaurant and/or bar.
Performs duties noted on the daily tasks & cleaning schedule
Perform other duties, tasks and special projects as assigned.
Preforms various administrative duties including liaison between MJSH Sales Manager and event inquiries.
Printing; menus, door cards, and name cards as needed.
Concierge drops and visits on regular basis.
At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
Assists in maintaining the restaurant in all areas.
Implements the hotel and department regulations, policies and procedures including but not limited to:
a. House Rules and Regulation
b. Health and Safety
c. Grooming
d. Quality
e. Service
f. Hygiene and Cleanliness
QUALIFICATIONS:
Essential:
Must be able to effectively communicate in English in person and on the telephone
Must have excellent customer service skills
Must have the ability to answer multiple telephone lines and maintain composure under pressure
High School diploma or equivalent
Ability to compute basic mathematical calculations.
Ability to provide legible written communication.
Must possess a friendly, upbeat & outgoing personality.
Ability to stand for long periods of time
Ability to effectively multi-task job responsibilities and/or projects
Essential Skills:
Ability to perform job functions with attention to detail, speed and accuracy.
Ability to prioritize, organize and follow through.
Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
Ability to work an 8-hr shift in all types of conditions pertinent to the job.
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team.
Ability & willingness to perform job tasks according to established standards.
Must be flexible and able to work nights, weekends, and/or holidays as required.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
The salary range for this role is $25.88 to $28.04 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Who we are
Voldoe je niet helemaal aan alle eisen, maar denk je toch dat je goed bij de baan past? We zullen het nooit weten, tenzij je op de knop 'Toepassen' klikt. Begin vandaag nog aan uw reis met ons.
Belangrijke informatie:
- De vermelde salarisschaal is de laagste tot hoogste salarisschaal waarvan we, te goeder trouw, denken dat we zouden betalen voor deze functie op het moment van deze vacature. Het is mogelijk dat we uiteindelijk meer of minder betalen dan het opgegeven bereik, en het bereik kan in de toekomst worden gewijzigd. De beloningspositie van een medewerker binnen de beloningsrange is gebaseerd op verschillende factoren, waaronder relevante opleiding, kwalificaties, certificeringen, ervaring, vaardigheden, senioriteit, geografische Locaties, prestaties, ploegendienst, reisvereisten, verkoop- of omzetgebaseerde statistieken en zakelijke of organisatorische behoeften.
- Geen enkel loon wordt beschouwd als loon of compensatie totdat het definitief verworven is en bepaalbaar is. Het bedrag en de beschikbaarheid van bonussen, commissies of andere vormen van compensatie die aan een bepaalde medewerker kunnen worden toegekend, blijven geheel naar eigen goeddunken van het Bedrijf, tenzij en totdat deze zijn betaald en kunnen naar eigen goeddunken van het Bedrijf worden gewijzigd, in overeenstemming met de wet.
- Als u redelijke aanpassingen wenst tijdens het sollicitatieproces, klik dan hier.
- IHG accepteert geen sollicitaties, vragen of ongevraagde cv's van uitzend- of wervingsbureaus. Klik hier voor ons agentuurbeleid.
- Als u inwoner bent van of solliciteert naar een vacature in de staat Washington, klikt u hier voor meer informatie over toepasselijke voordelen.
