Reservation Agent
Hotel Brand: SPHC
Location: Jordan, Amman
Address: SP - The Abdali Boulevard Hotel (AMMBA), Rafiq Al Hariri Avenue, Abdali Area Amman
Job number: 164293
Job Responsibilities:
Booking Management: Promptly handle reservation inquiries via phone, email, and digital channels.
System Operations: Accurately process and update bookings, guest profiles, and special requests.
Inventory Control: Monitor daily availability, group blocks, and last-minute changes while supporting revenue strategies.
Team Collaboration: Liaise with Front Office, Sales, and Housekeeping, and assist with daily arrival and VIP reports.
Compliance & Standards: Maintain accurate records, protect guest data, and promote company loyalty programs.
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